The 5 P’s to Success

A powerful, thought provoking and uplifting Keynote.

Packed with Take Home Tools, this presentation will inspire your group to redefine what it means to be truly successful.

Mark will humorously describe and demonstrate 5 Key attitudes and behaviours that are essential for achieving personal and organisational success.

The 5 P’s are:

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The 7 Secrets of Sales Superstars

7 Proven, Practical Secrets to Double your Sales

Selling is the most undertrained profession on the planet. Less than 20% of salespeople are adequately equipped with The Latest Selling Skills, Sales Systems, Strategies, Tools and Techniques to ensure their continued success. They are stuck in an unproductive discomfort zone, while the opposition grabs their customers and market share. And their managers are wondering what on earth to do about it!

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The 7 STEPS to Delivering REAL Customer Service

Would you like a Powerful Tool to dramatically improve Customer Service Delivery?

Many organisations pay “lip service” yet fail to deliver a memorable customer experience. Some get it somewhat right, some of the time. Only a handful are able to consistently get it right. The reason is that nobody has CLEARLY DEFINED the MEASURABLE DELIVERABLES that ALWAYS result in great service. This presentation will give you a simple, easy to understand and immediately implementable system to DRAMATICALLY improve service delivery. Add to this a 21-Day follow up program to drive home the 7 Steps and you have a winning formula for service excellence.

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SAY WHAT????? Rediscover the LOST ART of COMMUNICATION.

One of the biggest challenges facing organisations today is the lack of regular, relevant, clear and concise interpersonal communication. This despite the fact that that never before in human history have we had such a mind boggling variety of communication tools to use. So where is the disconnect? And how do we fix it - quickly?

During this highly interactive presentation, Mark will give you powerful tools to immediately improve your personal, team, divisional and organisational communication performance.

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Motivational Testimonials

  • Just a short note to let you know that Mark’s presentation was awesome on Tuesday. The feedback so far has been really positive! Many thanks and regards.

    Paula Johnson – Pam Golding Properties

  • First impression lasts forever and ever – you came down to my “level” and through this my unconditional respect.

    Elmaret Nel – Sasko Milling and Baking

  • Excellent guy – great motivator! Mark knows exactly what he is talking about. I learnt so much from him. His presentation style was excellent. I definitely will use the knowledge I got from the presentation and put it into practice.

    Fiona Payne – Swazi MTN Ltd

  • He really opened my eyes. I would like to be like him. Thank you Mark for being so passionate in what you do.

    Yvonne Heyn – NAMFISA

  • This section (Mark’s presentation) I enjoyed the most and found the most enlightening. I certainly came away with a lot more knowledge about myself.

    Megan Elliot – PA to Mark Shuttleworth

  • Mark is the most warm, amazing, inspirational person I have ever listened to. I did a lot of soul searching. He really touched me in a very special way.

    Derval Rust – Coega Development Corporation

  • Mark was baie baie baie goed – outstanding.

    Blom Alberts – Spoornet

  • Mark’s easy going nature makes it a pleasure to participate in his session. The content is excellent and is something that really makes you think. I found great value in his presentation.

    Lindsay Fiamingo – Old Mutual

  • Made me take stock of my life and I realise that I need to make changes in my life.

    Michelle Russell – Old Mutual

  • The general feed-back from all was very positive and we have all learned a whole lot from you.  Well Done! In addition, you certainly assisted us with setting a very positive tone for the rest of our conference!

    Clarissa Heyman – Claman / Robertet Fragrances. 

  • You can tell anyone who cares to listen that “I CHOOSE” are the two most important words that they will ever learn about!!! No jokes Mark, it really changed my life.

    Michael Halperin – Director - Press Spinning and Stamping

Mark is a Member of

  • Past President of the Cape Chapter
  • Leader of Cape Town Chapter
  • Cape Town Business Manager