Services – Motivation
A keynote presentation.
Powerful, entertaining and relevant. Mark defines success and then outlines the 5 Key Behaviours essential to achieving it, in both your business and personal life.
Highly recommended for all audiences.
Duration: 60 to 90 minutes
(Dealing effectively with change)
A humorous and hard-hitting presentation. Mark illustrates the many challenges and numerous opportunities that arise simultaneously from rapid change.
Recommended for management and frontline staff.
Duration: 60 to 90 minutes
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Finally, a simple way to dramatically improve service delivery.
Turning the concept of service into a measurable deliverable, using an acronym of S.E.R.V.I.C.E.
Recommended for all staff who interact with customers.
Duration: 60 to 90 minutes
Taking time management to the next level.
Utilising the Pareto Principle to achieve more results with less effort.
Recommended for (stressed out) office, management and sales staff.
Duration: 60 to 90 minutes
A keynote presentation.
Powerful, entertaining and relevant. Mark defines success and then outlines the 5 Key Behaviours essential to achieving it, in both your business and personal life.
Highly recommended for all audiences.
Duration: 60 to 90 minutes
